These Terms and Conditions govern your use of Smash, operated by Softon Ltd under licence from the Anjouan Gaming Authority (licence number ALSI-202409012-FI1). By registering an account or using any part of the site, you confirm that you have read, understood, and agreed to the rules set out below. If you do not accept these terms, you must not use the site.

Eligibility and Account Responsibilities

To register and play at Smash, you must be at least 18 years of age. Adult residents in the United Kingdom are eligible to register and play under these terms. It is your responsibility to ensure that online casino play is lawful in your country of residence before opening an account.

We operate a strict one-account-per-player policy. You may hold only one registered account at any time. Opening duplicate accounts, whether under the same name, address, payment method, device, or household, is a breach of these terms. Where we identify multiple accounts linked to a single player, we reserve the right to close the additional accounts, void any associated balances, and withhold pending withdrawals pending investigation.

You are responsible for keeping your login credentials secure and confidential. We will never ask for your password. If you suspect that your account has been accessed without your authorisation, you must notify us through our support channels immediately. You must also ensure that all personal details provided during registration are accurate and kept up to date. Providing false or misleading information is a breach of these terms and may result in account suspension.

Deposits, Bonuses, and Withdrawals

The minimum deposit and minimum withdrawal amount is £20. Withdrawal requests are typically processed within 0–24 hours, though the time taken to reach your account may vary depending on your chosen payment method.

Where a bonus is accepted, specific conditions apply before any withdrawal can be processed. Unless stated otherwise in the individual offer terms, a wagering requirement of 35 times the bonus amount must be met. Bonus funds carry a maximum bet of £5 per round or spin while a wagering requirement is active. A maximum win cap of 10 times the bonus value applies, and bonus funds must be used within 7 days of being credited. Failure to meet these conditions within the stated timeframe will result in the bonus and any winnings derived from it being removed from your account.

We reserve the right to request identity verification documents before processing any withdrawal. This is a standard procedure and does not imply any suspicion of wrongdoing. Withdrawals will not be released until verification is complete and satisfactory.

Prohibited Conduct and Updates to These Terms

You must not engage in any activity that undermines the integrity of the site or other players. This includes, but is not limited to, the use of automated software or bots to interact with games, collusion with other players, fraudulent chargebacks, and any form of bonus abuse intended to exploit promotional offers in a manner inconsistent with fair play. Where prohibited conduct is identified, we may suspend or permanently close the account, retain any balance pending investigation, and report the matter to the relevant authority where required.

We may update these Terms and Conditions from time to time. Where changes are material, we will notify you by email or by displaying a notice when you next log in. Continued use of the site following notification constitutes acceptance of the revised terms. If you have a dispute regarding these terms or any decision we have made, please contact our support team in the first instance so that we may attempt to resolve the matter directly.